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SHIPMENT

General shipping information

All orders received are sent as insured packages from Germany. We currently ship to Germany and Austria. Additional shipping regions are planned in the future. Cancellation is usually no longer possible after an order has been confirmed by us. If the package is undeliverable to the customer, the customer is responsible for return shipping and original shipping charges. If delivery was attempted but the package was not accepted, the customer is also responsible for the return and the original shipping charges. After the order has been received, the customer receives tracking information from us via email. Customer service is always available to answer questions or concerns about orders.

Shipping costs & delivery time

Shipping costs may vary depending on the country we deliver to. At checkout you can select the country to which the ordered item should be shipped. The shipping and return information for the respective product should also be taken into account when ordering. Once an order is received, the order will be packed and dispatched on the same working day. The product will usually be with you within 2-5 working days.